Privacy Policy

Last Updated: June 2026

At Aqua Sheets, a brand of Mediox, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order and payment details
• Website usage data (such as IP address, browser type, and device information)

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Respond to inquiries and requests
• Improve our products and website experience
• Send order updates and important notifications
• Share promotional offers and updates (only when permitted)

3. Payment Security

We do not store your complete payment card information on our servers. All online payments are processed through secure third-party payment gateways that follow industry-standard security practices.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic and user behavior
• Enhance the overall browsing experience

You may disable cookies through your browser settings if you prefer.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only with:

• Delivery and logistics partners for order fulfillment
• Payment service providers for transaction processing
• Legal authorities when required by law

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Children's Privacy

Our website and products are not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information where applicable
• Opt out of promotional communications

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

We will make reasonable efforts to address your concerns promptly.